Shipping Policy

Last updated: 13 September 2026

This Shipping Policy applies to orders placed through cloudlinecoffee.com.au.

Shipping Within Australia

Cloudline Coffee currently delivers to addresses within Australia using Australia Post.

We offer free standard shipping on orders of $85 or more within Australia. The $85 minimum is calculated after any discounts have been applied and excludes shipping charges.

For orders under $85, shipping costs are calculated at checkout based on the delivery address, parcel weight and selected delivery service.

Express Post is not included in our free shipping offer. If available, Express Post can be selected and paid for at checkout.

Processing and Dispatch

We aim to prepare and dispatch orders within 1–3 business days after payment has been received.

Orders are processed Monday to Friday, excluding New South Wales and national public holidays. Orders placed on weekends or public holidays will be processed from the next business day.

During sales, product launches, public holidays or other busy periods, dispatch may take a little longer. If we expect a significant delay, we will contact you using the details provided with your order.

Delivery Times

Delivery estimates are provided by Australia Post and begin once your order has been dispatched.

Delivery times vary depending on your location, the delivery service selected and Australia Post’s delivery network. Any delivery date shown at checkout or in your tracking information is an estimate and cannot be guaranteed.

Cloudline Coffee is not responsible for delays caused by Australia Post, severe weather, public holidays or other circumstances outside our reasonable control. This does not affect your rights under the Au